Relationship Management – alle Bücher

Willy Schneider, Alexander Hennig
Keywords Kennzahlen Customer Relationship Management

Das Lexikon beinhaltet praxisrelevante Kennzahlen für das Customer Relationship Management. Kundinnen und Kunden sind das wichtigste Kapital eines Unternehmens. Digitalisierung, neue Kommunikationskanäle,…

lieferbar ab 11.9.2026.

Buch

Lars Brodersen
Customer Experience (CX) und Customer Relationship Management (CRM) praktisch anwenden

Die Kundenzentrierung ist heute der entscheidende Erfolgsfaktor für Unternehmen. Denn neben Preisstrategie und Leistungsangebot ist sie das zentrale Differenzierungsmerkmal, um sich nachhaltig vom Wettbew…

sofort lieferbar

Buch

Maxim Saleschus, Manfred Bruhn
Relationship Marketing

In gesättigten und zunehmend kompetitiven Märkten wird Beziehungsführerschaft zum entscheidenden strategischen Erfolgsfaktor. Neben Qualitäts- und Kostenführerschaft rückt damit das Relationship Marketing…

lieferbar ab 21.1.2027.

Buch

Guido Grunwald, Ali Kara, Paul Shrivastava
Sustainability Transformation of Higher Education Institutions

Palgrave Studies in Sustainable Business In Association with Future Earth

Because of their fundamental mission, generating knowledge through research and disseminating it via teaching and publications, Higher Education Institutions (HEIs) can serve as a vehicle for enacting new…

lieferbar innerhalb 2-3 Wochen

Buch

Manfred Bruhn, Maxim Saleschus, Karsten Hadwich
Customer-Dominant Logic

This book provides a structured overview of Customer-Dominant Logic and formulates fundamental principles that form the basis for a realignment of customer-oriented corporate management. Customer-Dominant…

lieferbar innerhalb 2-3 Wochen

Buch

Jake Ernst
Connection Crash

For fans of The Anxious Generation and Dopamine Nation, comes a solution for recovering sustained relational health and safety in a world influenced by AI, algorithms and screensIn today's tech-driven wor…

lieferbar ab 12.1.2027.

Buch

Bernd Friedlein
Gefühlsstau im Unternehmen

Im Unternehmen reichen manchmal wenige Sekunden, damit ein Gespräch kippt. Ein Einwand wird zum Angriff, Unsicherheit zur Abwertung und Anspannung zum Gefühlsstau. Gefühlsstau im Unternehmen richtet den B…

lieferbar in mind. 4 Wochen

Buch

Jeanette Bernsau,
Finni & Fredo

Geschrieben von einer Sport- und Gesundheitswissenschaftlerin (M. Sc.)Finni und Fredo sind beste Freunde und lieben es, sich zu bewegen. Aber wie macht der menschliche Körper das eigentlich? Dafür brauche…

sofort lieferbar

Buch

Stefan Hammel
Alles neu gerahmt!

Das Buch führt durch die Galerie der Krankheitsbilder und stellt psychische Symptome in einen neuen Rahmen. Mit diesem Reframing werden sie auf eine Weise erklärt, die neue Lösungswege eröffnen kann. Das …

lieferbar ab 7.9.2026.

Buch

Tim Christophersen
Generation Restoration

Discover and define a new relationship between humanity and natureIn Generation Restoration: How to Fix Our Relationship Crisis with Mother Nature Vice President of Climate Action at Salesforce, Tim Chris…

sofort lieferbar

Buch

Arthur Kay, Henrietta Moore
Roadkill

One of the Financial Times ' Best Environment, Science, and Technology Books of the Year, 2025 Explore the financial, social, ethical, and environmental impacts of our obsession with, and dependency on, c…

lieferbar in mind. 4 Wochen

Buch

Patrick Galbraith
Uncommon Ground

'A curious-minded and subtle intervention in the politics of the countryside' Sunday Times'Galbraith spent three years investigating the truth about rural Britain and how we treat it. Uncommon Ground is t…

sofort lieferbar

Buch

Jake Cousineau
Face Your Financial Fears

Harriman House

Is getting your finances in order at the top of your to-do list each year? Do you feel guilty about your money habits and overwhelmed by the thought of addressing them? Does your lack of financial knowled…

sofort lieferbar

Buch

Amy J L Baker, Lcsw
Parenting Under Fire

An invaluable guide for parents to learn how to effectively and empathically communicate with their childrenChildren who are hurt, angry, rejecting, and distant (HARD) can be challenging for parents. They…

lieferbar ab 6.8.2026.

Buch

Heather Boneparth, Douglas Boneparth
Money Together

"A must-read for every couple navigating one of life's most sensitive topics." -Morgan Housel, two-time bestselling author, The Psychology of Money and Same as EverMoney talks. Are you listening…

sofort lieferbar

Buch

Hannah Louise Belcher
Dealing with Change, Loss and the Unexpected

Changes are an inescapable part of life, from unexpected disruptions to our day-to-day routines to big life events. Autistic people and those with ADHD often cite change as the biggest contributor to stre…

lieferbar ab 21.8.2026.

Buch

Anne O'Dwyer
A Driving Anger

Why are today's drivers so angry and what can we do about it?Road rage is hardly new, but its incidence and intensity are rising. On any given day, at least one person in the U.S. is shot or injured in a …

lieferbar innerhalb 1-2 Wochen

Buch

Billy Garvey
Ten Things I Wish You Knew about Your Child's Mental Health

In this international bestseller, an esteemed developmental pediatrician shares the ten most important tips for helping your child thrive and supporting their mental health.Children of all ages face incre…

lieferbar ab 18.8.2026.

Buch

George Pointon
Teacher Man

I asked my Year 1 class, 'What's the best thing that's ever happened to you?'George Pointon asks his class a lot of questions. What do you want to be when you grow up? What do you reckon your parents do w…

lieferbar innerhalb 1-2 Wochen

Buch

Angela Santomero
Radical Kindness

The beloved creator of Blues Clues and Daniel Tiger's Neighborhood and protégé of Fred Rogers explores the importance of kindness and how it can change your life in this essential guide and tie-in to the …

lieferbar innerhalb 1-2 Wochen

Buch

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